Parrot IP Network Service Agreement

Effective Date: May 30, 2026

Welcome to Parrot IP Network (hereinafter referred to as "this Website" or "the Platform"). This Website is hosted and maintained by Parrot Intellectual Property Co., Ltd. (hereinafter referred to as "the Company").

Before using the services of this Website, please carefully read and fully understand all terms and conditions of this Agreement, especially those involving mutual responsibilities, obligations, disclaimers, and refund agreements. By clicking "Agree" or continuing to use this service, you are deemed to have read, understood, and agreed to be bound by this Agreement.

This Agreement aims to clearly explain data processing practices and meet compliance disclosure requirements; in case of any inconsistency with mandatory legal provisions, the legal provisions shall prevail.

I. General Provisions

• 1.1 Nature of Service: As a neutral legal and business service provider, this Website provides users with products and services related to intellectual property protection, industrial and commercial finance and taxation, etc.
• 1.2 Validity of Agreement: This Agreement constitutes the agreement between you and our Company regarding user registration and the use of various services, and is legally binding.
• 1.3 Scope of Application: This Agreement applies to the registration, login, browsing, transactions, and interactions of all users.
• 1.4 Governing Law: The signing, performance, and dispute resolution of this Agreement shall be governed by the laws and national standards of the People's Republic of China, including but not limited to the Civil Code of the PRC, Cybersecurity Law of the PRC, Personal Information Protection Law of the PRC, and the GB/T 42021-2025 Information Security Technology - Basic Requirements for Personal Information Processing implemented in 2025.

II. Entity Information and Business Structure

2.1 Domestic Operating Entity

• Company Name: Parrot Intellectual Property Co., Ltd. (Foreign Name: PARROT IPC)
• Unified Social Credit Code: 91442000MA51JQFN5G
• Headquarters Address: 12th Floor, Block 3, No. 1 Xingzheng Road, Dongqu Street, Zhongshan City, Guangdong Province
• Operational Products: "Parrot IP Network" (including APP, iOS, Android, HarmonyOS, WeChat Mini Program, H5, and PC web version)
• Filing/License No.: Yue ICP Bei No. 2024162506-7A

2.2 Overseas Service Entity

• Company Name: Parrot Intellectual Property Limited
• Business Registration No.: 80289103
• Registered/Office Address: UNIT 502W39, 5/F, MIDAS PLAZA, 1 TAI YAU STREET, SAN PO KONG, HONG KONG
• Scope of Service: Mainly serving users or service scenarios outside mainland China, acting as an intermediary to provide information matchmaking, transaction coordination, and other intermediary services between users and third-party service providers.

III. Member Account and Privacy Protection

3.1 Registration Requirements and Information Collection

• Registration Eligibility: Users must be at least 18 years old, possess full capacity for civil conduct, and submit true, legal, and valid information.
• Scope of Collection: Including but not limited to name/corporate information, ID card/unified social credit code, contact information, payment information, usage logs, device information, Cookies, and specific information in various service scenarios (such as trademark patterns, shipping addresses, etc.).
• Minimization Principle: Except for information necessary to complete orders and services, no additional personal information of users will be collected.

3.2 Information Use and Security

• Purpose of Use: To provide and improve services, process orders and payments, comply with filings, conduct security risk control, and fulfill legal and regulatory requirements.
• Security Commitment: Adopt reasonable and necessary technical and management measures (such as transmission encryption, access control, minimum authorization) to ensure the security, legality, and controllability of your information.
• Information Sharing: Without user consent, it will not be disclosed to third parties unless it complies with laws, regulations, or regulatory requirements.

3.3 Cross-border Data Transmission

• If cross-border transmission of personal information is involved (such as providing services to overseas entities or using overseas APIs), we will conduct a security assessment in accordance with the Measures for the Standard Contract for Outbound Transfer of Personal Information and obtain your separate consent.
• The AI services integrated into this Website (such as DeepSeek, Qwen) may involve processing on overseas servers, and we will adopt contractually agreed security measures.

3.4 User Rights

• Rights Content: You have the right to know, access, correct, delete, withdraw consent, restrict processing, and data portability in accordance with the law.
• Account Cancellation: You can apply for cancellation through the APP "My -> Settings -> Cancel Account" or by contacting customer service. After cancellation, we will delete or anonymize your information in accordance with legal requirements.

3.5 AI Function Data Processing Rules

• Service Providers: Including DeepSeek, Qwen (Tongyi Qianwen), etc.
• Data Minimization: Only minimally necessary business fields are sent to the corresponding API through encrypted channels; sensitive personal information such as passwords, payment information, and ID photos is prohibited from being transmitted.
• Model Training: Unless otherwise required by law or you have given explicit written consent, your business data will not be used for general model training by AI service providers.
• Disclaimer: AI output content is for reference only and does not constitute legal advice, administrative decisions, or transaction commitments.

IV. Services and Fees

• 4.1 Service Provision: Users can purchase services independently or entrust customer service to purchase them. A successful order is deemed as the conclusion of a contract.
• 4.2 Fee Types: Including prepaid and postpaid. Users should pay the full amount at once before submitting the application.
• 4.3 Invoicing and Arrears: VAT invoices are issued according to law; arrears may lead to suspension or termination of services and may incur liability for breach of contract.

V. Third-party Services and SDKs

5.1 Third-party Services

• Users can use third-party services through this Platform, and the quality of service is the responsibility of the third party. Some services under this Agreement may be provided by affiliated companies.

5.2 List of Third-party SDKs

We only integrate the following SDKs to achieve necessary functions; the specific collection and processing scope is subject to their official policies.

No.	SDK / Provider	Purpose	Data Possibly Involved
1	WeChat Open Platform SDK	Login / Share / Payment	OpenID/UnionID, Nickname, Avatar, Device ID, Network Status
2	QQ Connect SDK	Login / Share	OpenID, Nickname, Avatar, Device ID
3	Alipay SDK	Login / Payment	Device/Network, Identifiers, Risk Control Fields, Transaction Info
4	Huawei Account Kit	HarmonyOS Login	OpenID/UnionID, Nickname, Avatar, Device IDs (e.g. ODID/UDID)
5	DeepSeek AI API	AI Generated Content	Query Text, Minimally Necessary Business Fields, Technical Logs
6	Qwen (Tongyi Qianwen) API	AI Generated Content	Query Text, Minimally Necessary Business Fields, Technical Logs
7	TRTC Real-time Audio & Video	Call and Live Streaming	Camera/Microphone, Device/Network, Session Info

VI. User Business Data and Intellectual Property

• 6.1 Data Ownership: Business data uploaded and generated by users during the use of services belongs to the users. Our Company assumes data security protection obligations in accordance with the law.
• 6.2 Platform Rights: The content, software, and service results involved in this Website enjoy intellectual property rights and shall not be copied or disseminated without permission.
• 6.3 Risk Warning: Content uploaded by users must ensure that it does not infringe upon the intellectual property rights of third parties; otherwise, disputes arising therefrom shall be borne by the users themselves.

VII. Special Terms on Trademark Assignment Transactions

7.1 Platform Intermediary Role and Scope of Service

• Nature of Intermediary Service: As an intermediary agency for trademark assignment transactions, this Platform mainly provides auxiliary services such as procedure handling, material submission, and information display, and charges corresponding trademark agency service fees. The Platform does not directly participate in or dominate the transaction decisions of both buyers and sellers, nor does it intervene in trademark price negotiation or transfer of ownership.
• Information Source Statement: The trademark assignment information displayed on this Platform is published by users themselves or synchronized through authorized third-party interfaces. Given the vast number and diverse sources of trademark information, the Platform does not have the capability nor the obligation to review the authenticity, legality, completeness, or timeliness of all information one by one. Users should verify the authenticity and validity of the information themselves, make independent judgments, and bear transaction risks and legal liabilities.
• Platform Liability Statement: In the process of providing trademark agency services, if the Platform fails to fulfill the entrusted purpose due to its own reasons, the Platform will bear corresponding refund liabilities in accordance with the "Refund Policy" or the service agreement signed by both parties. The Platform does not assume legal liability for trademark ownership, transaction results, performance risks of buyers and sellers, or disputes arising from third-party reasons.
• Legal Compliance Statement: This Platform firmly opposes any illegal and irregular behaviors. No institution or individual may obtain services through the Platform and use them for illegal, infringing, fraudulent, or other improper purposes. If users are found to be suspected of illegal or irregular behaviors, the Platform has the right to suspend or terminate relevant services and reserves the right to report to competent authorities and pursue legal liability.

7.2 Prevention of Malicious Trademark Agency and Transaction Risks

• Strict Prohibition of Malicious Agency: According to the Trademark Law of the PRC and relevant regulations, this Platform strictly prohibits malicious trademark registration applications and agency behaviors not for the purpose of use. If the Platform discovers that users are engaging in such activities through this Platform, it has the right to immediately terminate the service without refunding any fees.
• Buyer's Due Diligence Obligation: Before purchasing a trademark, the buyer should actively conduct due diligence to understand the ownership status, usage history, and potential legal issues of the trademark (such as whether there are objections, invalidation declarations, renewal risks, etc.). It is recommended to consult professional institutions or lawyers to identify and prevent risks.
• Risk of Changes in Trademark Status: The legal status and applicable rules of trademarks may change over time and with policy adjustments (such as adjustments to the examination standards of the China National Intellectual Property Administration, risk of becoming generic terms in the industry, etc.). Users should fully understand and assess the risks when purchasing.
• Displayed Pattern Statement: To optimize page display effects, the displayed trademark patterns may be system-rendered or style-adjusted based on the original patterns for display reference only, and do not represent the patterns filed with the China National Intellectual Property Administration. Users should verify the consistency of the pattern and registration information themselves.

7.3 Refund of Agency Fees and Fee Restrictions

• Agency Fee Refund Mechanism: If the trademark assignment application is unsuccessful due to uncontrollable factors such as policy changes or adjustment of examination standards by the China National Intellectual Property Administration, the Platform will refund the agency service fee in accordance with the "Refund Policy" after excluding the user's own reasons.
• Explanation of Collection and Payment on Behalf: For trademark fees, notarization fees, etc., collected and paid by the Platform on behalf of others, the Platform only acts as a collection and payment channel and does not assume the obligation of return or recovery. Users can verify with relevant institutions themselves based on payment vouchers.

VIII. Breach of Contract Liability and Disclaimer Clauses

• 8.1 Compensation Cap: Under no circumstances shall our Company be liable for indirect damages, and the maximum compensation amount shall not exceed the fees paid by the user in the last 12 months.
• 8.2 Exemption Circumstances: The Platform shall not be liable for compensation for losses caused by the following reasons:
  • The materials provided by the user are untrue, incomplete, or illegal;
  • The user fails to confirm or feedback information in a timely manner as required;
  • Changes in national examination policies or blind periods in inquiries;
  • Force majeure or third-party reasons (such as cyber attacks, system maintenance);
  • The professional judgment and analysis provided by the agent itself have uncertainties and do not constitute a commitment to results.

IX. Trademark Nanny Agency Service Agreement (Supplementary Terms)

This clause is a supplement to the "User Registration Agreement" and "Privacy Policy" and has the same legal effect.

9.1 Service Definition and Nature

• Service Positioning: Between fully self-service application and full entrustment, the user is the leading party of the trademark application, and the agent provides professional guidance and document operation assistance, without guaranteeing the final approval result.
• Prohibition of Commitment: Agents shall not make commitments such as "guaranteed pass" or "guaranteed success".

9.2 Service Fees

• Includes official fees charged by the China National Intellectual Property Administration (collected and paid on behalf) and agency service fees charged by the Platform.
• Users should pay the full amount at once before submitting the application.

9.3 Rights and Obligations of Both Parties

• User Obligations: Ensure that materials are true and legal; confirm plans in a timely manner; understand examination risks.
• Platform Obligations: Assign professional consultants to perform duties diligently; conduct approximate inquiries and risk assessments; submit to the Trademark Office within 24 hours (working days) after confirming the plan and completing the payment.

9.4 Breach of Contract Liability and Compensation Cap

• If direct losses are caused to the user due to the gross negligence of the Platform or the agent, corresponding compensation liability shall be borne.
• The cumulative compensation amount shall not exceed 30% of the total agency service fees paid by the user.
• If a refund is made due to the Platform's reasons, only the agency service fee part is included; the official fees already paid cannot be refunded because they have been submitted to the official authority.

9.5 Refund Policy

• No Refund: The agent has started inquiry, analysis, or consulting services; the application documents have been submitted to the Trademark Office.
• Refundable:
  • If a full refund can be applied for within 24 hours after successful payment and the agent has not yet started the service;
  • If the service has started but the trademark has not been submitted to the Trademark Office, 30% of the total fee will be deducted as service compensation.

X. Dispute Resolution and Governing Law

• 10.1 Governing Law: This Agreement is governed by the laws of the People's Republic of China.
• 10.2 Dispute Resolution: Disputes between the parties shall be resolved through friendly negotiation; if negotiation fails, they shall be submitted to the People's Court of Zhongshan City, Guangdong Province for litigation.
• 10.3 Agreement Amendment: Our Company has the right to amend this Agreement and notify users through website announcements, APP (iOS / Android / HarmonyOS) pop-ups, etc. Continued use is deemed as acceptance of the amendment.

XI. Contact Us

11.1 Domestic Contact Information

• Customer Service Hotline: 0760-88888345
• Customer Service Email: iparrot@qq.com
• Support Email: kf@yingwu.net
• Mailing Address: 12th Floor, Block 3, No. 1 Xingzheng Road, Dongqu Street, Zhongshan City, Guangdong Province

11.2 Overseas Contact Information

• Contact Number: +852 66616823
• Contact Email: info@parrotip.hk
• Contact Address: UNIT 502W39, 5/F, MIDAS PLAZA, 1 TAI YAU STREET, SAN PO KONG, HONG KONG